Privacy Policy

1. Introduction

1.1 This Privacy Policy is an integral part of the Terms of Service for 13 Collective, available at: https://13collective.com/policies/terms-of-service.

2. Privacy Policy​

2.1 For the purpose of this section, "Personal Information" refers to information as defined in accordance with the Protection of Personal Information Act 4 of 2013 ("the Act"). Thirteen Collective subscribes to the principles for electronically collecting personal information outlined in the Act.

2.2 Thirteen Collective endeavors to ensure the quality, accuracy, and confidentiality of Personal Information in its possession.

2.3 Users may be required to register an account with Thirteen Collective and provide the following Personal Information:

First Name
Surname
Email
Sex
Age
Physical Address
Phone Number
Bank Account Details
Company/CC/Business Name


2.4 Thirteen Collective will attempt to limit the types of Personal Information processed to only that to which users consent. Your agreement to this Privacy Policy constitutes consent as contemplated in section 69 of the Act.

2.5 Payment information will be captured through the Website, and Thirteen Collective shall retain payment information on behalf of its users.

2.6 Sensitive information will not be collected, used, or disclosed without specific consent or in circumstances permitted by law.

2.7 By agreeing to the terms of this Privacy Policy, you consent to the use of your Personal Information for:

The provision and performance of services
Informing you of changes to the website
Provision of marketing-related services
Responding to queries or requests
Developing a direct relationship with users
Developing an online user profile
Understanding general user trends
Security, administrative, and legal purposes
Creation and development of market data profiles


2.8 Thirteen Collective has implemented reasonable technical and organizational security measures to protect Personal Information.

2.9 While absolute security cannot be guaranteed, Thirteen Collective will continue to maintain and improve security measures over time.

2.10 Personal Information may be stored directly or in a central database located in a jurisdiction with substantially similar laws for protection.

2.11 Information will not be stored longer than necessary for the stated purposes or as required by applicable legislation.

2.12 Personal Information shall only be accessed by Thirteen Collective employees, representatives, and consultants on a need-to-know basis, subject to confidentiality obligations.

2.13 Thirteen Collective has the right to monitor or examine information submitted for publishing on the Site but is not obliged to do so.

2.14 Users must be at least 18 years old or have the relevant capacity to be bound by this Privacy Policy.

2.15 Thirteen Collective will not sell, share, or rent Personal Information to third parties or use email addresses for unsolicited mail.

3. Log Files

3.1 When visiting Thirteen Collective, information such as IP address, ISP, browser, and browsing patterns may be collected for aggregated and anonymous data.

4. Cookies

4.1 Thirteen Collective uses session and permanent cookies to maintain session state and enhance the browsing experience.

5. Links from Thirteen Collective

5.1 Links to Third-Party Websites are provided "as is," and Thirteen Collective does not necessarily agree with or sponsor their content.

5.2 Thirteen Collective does not monitor or review the content of Third-Party Websites and is not responsible for their privacy practices.

6. Application of the Electronic Communications and Transactions Act 25 of 2002 ("ECT Act")

6.1 Data Messages will be deemed received when Thirteen Collective responds to them.​

6.2 Data Messages sent by Thirteen Collective will be deemed received by users as specified in section 23(b) of the ECT Act.

6.3 Electronic signatures, encryption, and/or authentication are not required for valid electronic communications.

6.4 Information as per section 43(1) of the ECT Act:

Users warrant that Data Messages sent to Thirteen Collective were sent and/or authorized by them personally.

6.5 Contact Number: +27 73 767 3495.

6.6 Thirteen Collective - located at https://www.13collective.com.

​6.7 Email address: info@13collective.com.